Effective Date: 25-12-2024

At DEALSWAY, we understand that sometimes you may need to cancel your order. We strive to make the cancellation process simple and hassle-free. Please read the following guidelines for our cancellation policy:

1. Order Cancellation

1.1. Before Shipment:

• Orders can be canceled before they are shipped. To cancel an order, contact our support team at 8500682305 or email us at support@dealsway.in with your order details.

• Upon successful cancellation, a full refund will be processed within 3-5 business days to the original payment method.

1.2. After Shipment:

• Once the order has been shipped, cancellation is not permitted. However, you may initiate a return or refund request upon delivery, subject to our return policy.

2. Refund for Canceled Orders

2.1. Refund Timeline: Refunds for canceled orders are processed within 3-5 business days after confirmation of cancellation.

2.2. Refund Method: Refunds will be credited to the original payment method used during purchase. If this is not possible, an alternative refund method will be discussed with the customer.

2.3. Non-Refundable Fees: Shipping charges, if applicable, are non-refundable once the order has been shipped.

3. Exceptions to Cancellation

3.1. Non-Cancellable Items: Orders for certain products may not be eligible for cancellation once placed. These include:

• Perishable goods (e.g., food items).

• Customized or personalized products.

• Items marked as non-cancellable on the product page.

3.2. High-Value Orders: For high-value orders, additional verification may be required before processing cancellations.

4. Changes to an Order

4.1. Modifying an Order: If you wish to modify your order (e.g., change shipping details or add/remove items), contact our support team immediately. Changes may not be possible once the order is processed or shipped.

5. Contact Us

For assistance with cancellations or any related queries, please reach out to us:

• Phone: 8500682305

• Email: support@dealsway.in

• Address: Khanapuram, Khammam, Telangana-507002

We appreciate your understanding and cooperation. Thank you for choosing DEALSWAY!